Privacy Policy - sportazaapp
This Privacy Policy describes how SportazaApp (“we,” “us,” or “our”) collects, uses, and discloses information that we obtain about visitors and users of our mobile application and website, sportazaapp.com (collectively, the “Services”).
1. Information We Collect
We collect information directly from individuals, from third parties, and automatically through the Services.
1.1. Information You Provide to Us
We collect personal information you provide to us, which may include:
Contact Information: Name, email address (support@sportazaapp.com), and telephone number (if provided).
Account Information: If you register for an account, we collect a username, password, and profile details (e.g., preferences, favorite content).
Correspondence: Information you provide when you contact us for support or feedback.
Marketing Preferences: Your preferences for receiving communications about updates or promotions.
1.2. Information Collected Automatically
We automatically collect the following information about your use of our Services:
App and Device Data: Unique device identifiers, operating system, hardware model, app version, mobile network information, and crash data.
Usage Data: Details of your activity within the app or on the website, including pages/screens viewed, features accessed, time spent, interaction with content, and search queries.
Geolocation: Approximate location data derived from your IP address or, if enabled, precise location data (used for regional content targeting or restrictions).
2. How We Use Your Information
We use the information we collect, including your personal information, for the following purposes:
2.1. To Provide and Maintain Our Services
To operate the SportazaApp, authenticate users, deliver content and feeds, and ensure the functionality and performance of the Services.
2.2. Customer Support and Communication
To communicate with you about your account, respond to inquiries, resolve issues, and provide technical support via email or in-app messaging.
2.3. Personalization and User Experience
To customize the content and features (e.g., displaying news or results relevant to your interests), improve navigation, and enhance the overall user experience.
2.4. Legal and Security Compliance
To prevent fraud, troubleshoot technical issues, monitor for security breaches, and comply with all applicable legal obligations and processes.
2.5. Analytics and Improvement
To analyze user behavior, measure the performance of features, and conduct research to develop new features and improve the quality of our Services.
3. Disclosure of Your Information
We may share your information, including personal information, as follows:
3.1. Service Providers
We share your information with third-party vendors, such as cloud hosting providers, analytics platforms (e.g., Firebase, Google Analytics), and customer support services, who perform functions on our behalf.
3.2. Advertising and Marketing Partners
We may share limited, aggregated, or pseudonymized data with advertising partners for targeted advertising within the app or on third-party platforms.
3.3. Legal Compliance
We may disclose your information to comply with the law, a judicial proceeding, court order, or other legal process.
3.4. Business Transfers
We may disclose or transfer your information as part of any merger, sale, or transfer of our assets, acquisition, or restructuring of all or part of our business.
4. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. We ensure that such transfers are protected by appropriate safeguards as required by applicable law.
5. Cookies and Tracking Technologies
We and our third-party service providers use cookies, device identifiers, and other tracking mechanisms to track information about your use of our Services. This is necessary for app functionality, analytics, and targeted advertising. Please refer to our separate Cookie Policy for more details.
6. Security of Your Personal Information
We employ technical and organizational security measures to protect the information we collect. However, no security system is impenetrable, and we cannot guarantee absolute security.
7. Your Rights
You may have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at the email address provided below.
8. Data Retention
We retain your personal information for as long as necessary to provide the Services, fulfill our business needs, and comply with legal obligations.
9. Contact Us
If you have any questions or concerns about this Policy, please contact us at:
Email: support@sportazaapp.com
Website: sportazaapp.com
